Customer Services Executive

Due to an internal promotion at the specialist manufacturing business who provide communication solutions to their well-established customers, there is now an exciting opportunity for an individual who has a passion for Customer Services to join the team at their site in Glenrothes.

The key focus of the role will be to provide customers with a personal, friendly and efficient service.

Typical responsibilities as Customer Services Executive will be to: -

• Review and process customer orders, acknowledging orders within agreed timescales.
• Monitor orders on a regular basis and provide customers with updates.
• Coordinate with planning and procurement teams to meet customer delivery requirements.
• Manage customer queries.
• Ensure customer profiles are correct and up to date.

The successful candidate will: -

• Be customer focused, highly organised and have good IT skills.
• Have experience working in a customer facing role in a fast-paced environment.
• Pay high attention to detail.
• Be able to prioritise workloads.
• Be able to build strong relationships.

This is a great opportunity for a customer focused individual who is open to developing a career within the manufacturing sector.

On offer: -

• Salary to £26,000
• Full technical training
• Monday to Friday working
• Hybrid working
• 25 days holiday plus 8 bank holidays
• 6% employer pension contribution
• Free secure car parking
• Subsidised canteen

Interested? Please follow the 'apply now' link to send your CV to Emma Brighouse at Morgan Ryder Associates.

At Morgan Ryder we can provide you with a full range of employment opportunities from short term and fixed term temporary vacancies to permanent positions.

We recruit for companies that operate in the following industries: Food and Drink Manufacturers, FMCG, Packaging, Engineering, Automotive, Aerospace, Warehousing, Logistics, Waste Management, Petro Chemical, Pharmaceutical, Power & Renewable Energy.

Please note that calls to and from the offices of Morgan Ryder Associates Ltd. may be monitored or recorded. This is to ensure compliance with regulatory procedures, record business transactions and for training purposes.