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Production Scheduler / Customer Account Manager

Job Title: Production Scheduler / Customer Account Manager
Contract Type: Permanent
Location: Lancashire
Salary: £32000 - £36000 per annum + Benefits
REF: BBBH10844_1655805544
Contact Name: Christine Edwards
Contact Email:
Job Published: 11 days ago

Job Description

Production Scheduler / Customer Account Manager

(Aerospace Industry)

4 Day Week - 07:15 - 17:00 (Mon-Thurs)

A fantastic opportunity for an enthusiastic, highly organised individual to join a Lancashire based aerospace company as a Scheduler/Customer Account Manager.

Acting as primary customer interface to the business, you will be responsible for planning and program scheduling ensuring customer demand is met on time and in full.

Key Tasks:

  • Provide clear and timely communication to the customer regarding product delivery
  • Own customer demand profile and monthly/yearly sales plans
  • Develop and manage customer rate/recovery plans
  • Control contract review process
  • Work closely with Production and Planning teams to check status of materials and production schedule
  • Effectively manage any delays or issues that are likely to impact on OTIF targets
  • Participate in pre-production review meetings
  • Update and maintain ERP system (Epicor)


  • Experience in a customer facing role
  • Experience of scheduling/account management in a manufacturing/engineering environment
  • Knowledge and experience of an ERP/MRP system and Excel
  • Excellent organisational / time management skills
  • Able to challenge and influence people at all levels
  • Able to work well under pressure and manage difficult situations in a professional manner
  • Motivated and self-driven

Apply Now or email CV to

At Morgan Ryder we can provide you with a full range of employment opportunities from short term and fixed term temporary vacancies to permanent positions.

We recruit for companies that operate in the following industries: Food and Drink Manufacturers, FMCG, Packaging, Engineering, Automotive, Aerospace, Warehousing, Logistics, Waste Management, Petro Chemical, Pharmaceutical, Power & Renewable Energy.

Please note that calls to and from the offices of Morgan Ryder Associates Ltd. may be monitored or recorded. This is to ensure compliance with regulatory procedures, record business transactions and for training purposes.