Customer Technical Manager (Junior)

Customer Technical Manager (Junior)

Job Title: Customer Technical Manager (Junior)
Contract Type: Permanent
Location: Rochdale, Greater Manchester
Salary: £30000 - £34000 per annum + Benefits
Reference: LCE0804_1617896391
Contact Name: Christine Edwards
Contact Email:
Job Published: April 08, 2021 16:39

Job Description

Junior Customer Technical Manager

(Product Development / Launch)

Greater Manchester

We have a great opportunity for a Junior Technical Manager to join the Contract Manufacturing Team at a Manchester based FMCG manufacturing company.

The Junior Technical Manager will be responsible for building technical relationships with contract manufacturing companies, acting as technical liaison between the customer and internal teams.

Key responsibilities;

  • Build positive, technical relationships with customers (contract manufacturers/retailers) and help translate technical data for commercial discussions
  • Act as technical liaison on all areas relating to product development (formulation & packaging) and legislation
  • Deliver technical data requirements of product launch and ongoing projects
  • Ensure technical data is accurate and clearly communicated to all stakeholders
  • Understand, interpret and build knowledge of legal/quality/technical policy requirements of customers
  • Provide relevant technical information to support new product introduction and launch
  • Direct customer contact, act as professional representative in technical meetings
  • Ensure clear communication with all stakeholders; Customers, Contract Manufacturing Team, Product Development, Regulatory Affairs, Quality & Manufacturing.


  • Degree or equivalent in Chemistry or similar technical subject
  • Minimum of 3 years' experience in a Technical/Product Development environment - FMCG preferred
  • Experience gained in a technical, customer facing role
  • Experience of EU regulations such as CLP, BPR and REACh
  • Excellent IT Skills - Microsoft Office
  • Able to communicate confidently with customers in both written and verbal form
  • Strong team work ethic
  • Technical understanding of various technical aspects; due diligence, BRC / Sedex

Benefits are;

30 days holiday (including 5 BH) + 3 bank holidays at Christmas

Private health scheme

Up to 3 'Thank You' days (additional holidays) per year

Pension scheme (to 8%)

On site free parking

On site canteen

Free Tea & Coffee

Free products

At Morgan Ryder we can provide you with a full range of employment opportunities from short term and fixed term temporary vacancies to permanent positions.

We recruit for companies that operate in the following industries: Food and Drink Manufacturers, FMCG, Packaging, Engineering, Automotive, Aerospace, Warehousing, Logistics, Waste Management, Petro Chemical, Pharmaceutical, Power & Renewable Energy.

Please note that calls to and from the offices of Morgan Ryder Associates Ltd. may be monitored or recorded. This is to ensure compliance with regulatory procedures, record business transactions and for training purposes.