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Customer Support Co-ordinator

Job Title: Customer Support Co-ordinator
Contract Type: Permanent
Location: Liverpool
Salary: £22000 - £23300 per annum
REF: 12573_1683904080
Contact Name: Andrew Cooper
Contact Email:
Job Published: 21 days ago

Job Description

Customer Support Co-Ordinator



£22 000 per annum + 9% Pension & 15% annual bonus

A secure role with a clear progression pathway and great work life balance!

Customer Support Co-Ordinator required for a global molasses manufacturer based out of their office in Liverpool, this role is perfect for somebody with a great work ethic who is looking for a stable working pattern with long term job security & a brilliant work environment.

Working as part of a small team this role will require you to be the first point of contact work a range of customers across the UK, helping to handle a range of orders and customer queries on a regular basis.

Roles & Responsibilities

  • Provide a first point of contact for a regular & long standing customer base
  • Retain & provide information on a wide range of products to customers
  • Process customer orders & provide costings & delivery information
  • Maintain & build great relationships with customers and account managers
  • Handle customer feedback & deal with issues in an effective and timely manner

Person specification

  • Computer literate (MS word/ Excel)
  • Proactive & hard working
  • High standard of attention to detail
  • Great communication skills/ telephone manner
  • Relaxed manner with the ability to take in and retain key information
  • Adaptable to change

Desirable criteria

  • Previous experience in an admin/ customer handling role
  • Educated to A level or higher
  • Experience within Manufacturing/ logistics industries


At Morgan Ryder we can provide you with a full range of employment opportunities from short term and fixed term temporary vacancies to permanent positions.

We recruit for companies that operate in the following industries: Food and Drink Manufacturers, FMCG, Packaging, Engineering, Automotive, Aerospace, Warehousing, Logistics, Waste Management, Petro Chemical, Pharmaceutical, Power & Renewable Energy.

Please note that calls to and from the offices of Morgan Ryder Associates Ltd. may be monitored or recorded. This is to ensure compliance with regulatory procedures, record business transactions and for training purposes.