Banner Default Image

Technical Support - Field Engineer

Job Title: Technical Support - Field Engineer
Contract Type: Permanent
Location: Ellesmere
Salary: £35000.00 - £40000.00 per annum + Great package and flexibility
Start Date: asap
REF: BBBH11702_1673880348
Contact Name: Sharon McDonough
Contact Email:
Job Published: 18 days ago

Job Description

Technical Support Engineer

£35,000 - £40,000


Our client based in Ellesmere is currently looking to add a Technical Support Engineer to their very successful field-based team. As a key team member within the engineering function, you will be part of a multinational enterprise who can offer good progression, personal development, and job security.

This role is a unique opportunity offering the successful applicant a progressive path in a forward thinking, innovation design and manufacturing organisation, on a permanent basis.

Key Duties:

  • Providing a complete Engineering and Technical support on the range of robotic equipment both hands on at client sites and over the phone.
  • Providing helpdesk support to our national and international distributor and dealer network on a rota basis
  • Maintaining accurate documentation and reports during and after site visits
  • Analyse and report operational & functional issues on all products and services
  • Carry out commissioning of Conventional and Automated Systems, in accordance with company procedures, throughout the UK.
  • Assist in a supervisory or training role to help with the practical installation of new equipment on site and in a classroom environment.

The candidate:


  • Must have experience of working with at least 1 of the following (Compressed air, hydraulics, electronics)
  • Have the ability to read/understand schematic drawings and/or flow diagrams relevant to one of the following (Compressed air, hydraulics, electronics)
  • HNC / HND / ONC / NVQ / Degree / Apprentice trained with experience
  • Mechanical skills - assembly and basic skills for assembling and fixing equipment
  • Experience within a similar position, problem solving
  • Independent and solution focused
  • Willingness to travel regularly throughout the U.K and further afield.


  • Automation experience - PLC / Programming experience (e.g., Siemens) highly desirable
  • Experience in the agricultural sector, preferably dairy industry

On offer:

  • 25 days holiday + bank holidays
  • Pension scheme
  • Life assurance, subject to participating in the Company pension scheme
  • Life insurance
  • On-site parking

This exciting opportunity is a home and field-based role that will require you to attend a 4 week training course in Ellesmere upon start. Your accommodation and food costs will be covered during

At Morgan Ryder we can provide you with a full range of employment opportunities from short term and fixed term temporary vacancies to permanent positions.

We recruit for companies that operate in the following industries: Food and Drink Manufacturers, FMCG, Packaging, Engineering, Automotive, Aerospace, Warehousing, Logistics, Waste Management, Petro Chemical, Pharmaceutical, Power & Renewable Energy.

Please note that calls to and from the offices of Morgan Ryder Associates Ltd. may be monitored or recorded. This is to ensure compliance with regulatory procedures, record business transactions and for training purposes.