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Customer Services Co-ordinator

Customer Services Co-ordinator

Job Title: Customer Services Co-ordinator
Contract Type: Permanent
Location: Wigan, Greater Manchester
Industry:
Salary: £2200 - £23000 per annum + Excellent
Start Date: ASAP
Reference: 14056/001_1508162073
Contact Name: Emma Brighouse
Contact Email: emma@morganryder.co.uk
Job Published: October 16, 2017 14:54

Job Description

This is a fantastic opportunity to work for one of the largest, long established modern manufacturing giants in Europe.

Reporting into the Customer Services Manager, within the role of Customer Services Co-ordinator key responsibilities will be to:-

  • Ensure that all orders for your dedicated customers are accurate and prioritised.
  • Ensure that any order errors are rectified before it impacts the customer.
  • Maintain and report on service level performance.
  • Escalate potential failures to the Team Leader.
  • Develop strong relationships with customer contacts
  • Actively participate in Continuous Improvement activities.
  • Attend customer meetings on a regular basis.
  • Resolve any potential issues with delivery to customer depots.

The successful candidate will:-

  • Have gained their customer service experience working within a fast-paced customer driven environment.
  • Have worked with manufacturing or distribution sectors.
  • Enjoy being busy.
  • Be highly organised and methodical in approach.
  • Have excellent numeracy skills.
  • Be an approachable, enthusiastic, likeable team player.
  • Have a proactive approach.

On offer:-

  • A salary to £23,000
  • Company pension scheme
  • Excellent working environment
  • Cycle to work scheme
  • Childcare vouchers
  • Discounted products
  • Health scheme
  • 25 days holiday plus stats
  • Option to buy extra holidays

To apply for this opportunity please follow the 'apply now' button to send your CV through to Emma Brighouse at Morgan Ryder.

At Morgan Ryder we can provide you with a full range of employment opportunities from short term and fixed term temporary vacancies to permanent positions.

We recruit for companies that operate in the following industries: Food and Drink Manufacturers, FMCG, Packaging, Engineering, Automotive, Aerospace, Warehousing, Logistics, Waste Management, Petro Chemical, Pharmaceutical, Power & Renewable Energy.